Privacy Policy

Introduction

Welcome to https://wall-and-ceiling-drying-norfolk-va.ecojohns.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access our website, utilize our services, or interact with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, social media pages, and any other digital services provided by Wall And Ceiling Drying Norfolk VA (hereafter referred to as “we,” “us,” or “the Company”). Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies that govern the use of your information.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

Account Creation and Use: When you create an account with us or log in to access our services, we collect and process personal data such as your name, contact information, and login credentials.
Transactions and Payments: We securely process payment information when you make purchases, including credit card details, billing addresses, and order history.
Communication: If you choose to receive updates, newsletters, or promotional materials from us via email, phone, or text message, we will use your contact preferences for such communications.
Website Interaction: We track user behavior on our website using analytics tools to improve our services and tailor content. This includes pages visited, time spent, and referring URLs.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”) to provide and enhance our services:

Account Information: Name, username, email address, and password hash/salt.
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
Financial Records: Transaction history, order details, and bank account information (if provided).
Purchase Data: Products or services purchased, quantities, prices, and purchase timestamps.
Mobile Device IDs: Unique identifiers from your mobile device for tracking app usage and personalization.
Location Data: Geographic coordinates when you access our services via mobile devices.
Feedback and Reviews: Comments, ratings, and reviews left by users regarding our products or services.
Social Media Profiles: Information obtained through social media integrations, with your consent.
Product Preferences: Data about the types of products or services that interest you based on browsing behavior.

We collect this data through various methods, including direct user input, tracking technologies (like cookies and device identifiers), analytics tools, and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary: These ensure basic functions like login and navigation work properly.
Preference: Cookies that remember your preferences, such as language settings or display options.
Analytics: Used to collect aggregated data about website usage for performance improvements.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain Personal Data only for as long as necessary or permitted by law:

Legal Requirements: We may need to keep certain data for tax, accounting, or legal purposes, subject to applicable retention periods.
Service Delivery: We store data required to provide our services and improve them over time.
User Preferences: Personalization settings are retained until you change them or delete your account.

Once the purpose for data collection is no longer relevant, we securely delete or anonymize it from our systems.

Security Measures

We prioritize the security of your personal data:

Data Encryption: We use encryption to protect data during transmission and storage.
Secure Third-Party Services: We engage reputable third-party processors who adhere to strict security standards to handle sensitive data on our behalf.
Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access Personal Data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights (Depending on Your Location)

In line with global privacy regulations, users in various jurisdictions have specific rights regarding their Personal Data:

Access: You have the right to access and request a copy of your personal data held by us.
Rectification: Request corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Ask for the deletion of your data where there are no compelling reasons to retain it.
Restriction: Limit our processing of your data in specific situations, such as during a data privacy dispute.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data under certain circumstances, including for direct marketing or when relying on legitimate interests.
Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at [email protected]. We will respond within a reasonable timeframe, as per applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified via our website, and revised policies will be posted here. We encourage you to review this page periodically for the latest information.

Contact Us

For any privacy-related inquiries, feedback, or requests (including unsubscribe), please reach out to us:

Email: [email protected]
Address: Wall And Ceiling Drying Norfolk VA, Privacy Team, [Your Postal Address]

We appreciate your trust in our privacy practices. By using our services and providing us with your personal data, you consent to the collection, use, and disclosure of information as outlined in this Privacy Policy.